Frequently asked questions
Frequently Asked Questions about Digitoll
Table of contents
General information
Digitoll is a concept that enables businesses to fulfill the four information obligations for the movement of goods through digital and automatic information processing. This provides Norwegian Customs with a basis for quick and automatic assessment of the goods at border crossing.
When all information is submitted digitally before or at the border crossing, there will, in most cases, be no need for a stop, and the goods can be immediately released for the chosen customs procedure at the border.
Follow-up measures, such as the physical presentation of goods, inspection, guidance, etc., can then be targeted and to the greatest extent possible, only used when necessary.
(The four information obligations are pre-notification, declaration, notification and disclosure of information, and presentation)
To support the transition to Digitoll, Norwegian Customs has prepared a letter for the industry to reference as an official document. Suppliers in Europe, who are accustomed to sending the goods first and the information later, must now be able to provide the correct information to Norwegian companies. By sharing a link to the official letter from Norwegian Customs, it will explain the new requirements for declaration at the latest upon border crossing. We hope that this will help us reach out to receivers of goods, suppliers, and transporters abroad and facilitate progress in this endeavor.
More information with a link to the letter can be found here: Digitoll - Information from Norwegian Customs.
You can already use Digitoll today, with a few exceptions.
For road transport, Digitoll can be used at the following locations: Svinesund, Ørje, Åsnes, Østby, Vauldalen, Helligskogen, Bjørnfjell, Polmak, Neiden, Junkerdalen, Eda and Storlien
For ferries, freight vehicles with drivers can use Digitoll at the following locations: Larvik, Oslo, Sandefjord, Langesund, Kristiansand, Stavanger, and Bergen. Please note that this does not apply to trailers and similar items transported without a towing vehicle (løstraller).
For air travel, Digitoll is available at all border custom locations where goods regularly arrive (air freight, mail, and express). This includes Ålesund, Bergen, Stavanger, Kristiansand, and Gardermoen.
Digitoll for sea transport became available on February 1, 2024, and Digitoll for rail transport became available on March 1, 2024.
You can find more status information about Digitoll here: What happens next? | Digital customs processing
Foreign entities must currently use a freight forwarder in Norway or another entity registered in the Central Coordinating Register for Legal Entities (CCR) in Norway to access and use Norwegian Customs’s machine interfaces (Digitoll API) and submit the necessary information.
Goods intended for free circulation, use, or consumption shall be subject to the procedure immediate release import. Upon arrival at the border, the goods are released if all conditions are met, and there is no need for a physical inspection. This includes ensuring that necessary permits are in place. If there is a duty on customs duties or other charges, the goods are only released once the duty is paid or security for payment is provided.
A declaration in Digitoll should be submitted with a declaration date corresponding to the expected date of border crossing. It is further expected that the declaration, in its entirety, is filled out by the declarant or their representative, and any fees are calculated before submission.
This means that the declarant or their representative must adhere to regulations and exchange rates in the future. The longer the time before border crossing, the greater the chance that regulations (including fees and exchange rates) may change until the border crossing date. Norwegian Customs has decided that declaration data can be submitted up to 5 days before arrival. This provides flexibility while keeping the risk of changes in regulations at an acceptable level.
Yes. All stakeholders in the value chain can use Digitoll. If you are a cargo owner/importer responsible only for declaration, you need access to TVINN and the Digitoll clearance unit. If you are submitting information about VOEC goods or declaring collective customs clearances, you also need access to the Notification and Disclosure of Information (MO) API.
Transport companies that need to provide pre-notification and notification and disclosure of information must have access to the MO API for the relevant mode of transport. Freight forwarders need access to TVINN and the MO API depending on the tasks they perform as customs representatives. It is also possible to use a service provider or system provider that handles all or parts of the submission.
Getting started as digital collaborator with Norwegian customs
The following providers are approved to issue business certificates:
• Get a business certificate with Buypass
• Get a business certificate with Commfides (in Norwegian)
One certificate is required per organization number. The integration must be connected to the parent company/main unit, as it is currently not possible to connect to sub-units. More information on the requirements for certificates can be found on Maskinporten (summary in English).
Connecting to and using Tolletaten's API is free. However, there may be costs from system providers, as well as the cost of a digital certificate for Maskinporten from Digdir. Buypass and Comfides are approved suppliers of business certificates and charge NOK 5500 for a certificate with a validity period of 3 years (prices are subject to change).
The cost will vary depending on whether you purchase services from a system provider or if changes need to be made to your system. We recommend that you contact your system provider, who will provide you with more information. For those stakeholders who have used the express customs clearance API, only a system update is necessary.
Contact a freight forwarder or another intermediary who can act as a customs representative on behalf of your business with Norwegian Customs.
Using an API. Businesses can decide whether they want to use system software providers or create API integrations themselves for their own specialized systems. Businesses who do not have their own specialized systems can use an intermediary (customs representative) to submit digital notification and disclosure of information data. Digitoll APIs can be found here: https://toll.github.io/index-EN.html.
Submission of notifications of transport and consignments (notification and disclosure obligation)
The submission of data is based on machine-to-machine integration/API. Norwegian Customs offers an API that enables the automatic transfer of data from the company's own specialized system directly to Norwegian Customs systems. The stakeholders themselves decide whether to use software providers or create API adaptations to their own specialized systems. Stakeholders without their own specialized system can use a customs representative to submit digital notification and disclosure data.
Description of our API’s can be found at toll.github.io
Submission of declarations subject to a customs procedure
Electronic transfer of declarations is still done via TVINN, which is the Norwegian Customs electronic system for the exchange of declarations.
Go to the Maskinporten information page for information on how to acquire an enterprise certificate.
Legal aspects
When importing goods into Norway, a notification of arrival in the customs area must be provided. This notification should include information about the means of transport, the driver/crew, and the goods being carried as cargo.
The operator of the means of transport is responsible for fulfilling the notification and disclosure of information obligation. However, the information can be provided by others, such as the carrier, on behalf of the operator. Nevertheless, it is the operator who is responsible to the customs authorities for ensuring that the notification and disclosure of information obligation is fulfilled.
Information provided under the notification and disclosure of information obligation, including necessary supporting documents, must be retained from the time the notification is submitted until the means of transport has left the customs area.
These are not covered by the transitional arrangement with the continuation of direct clearance. Such goods must be declared from January 1, 2023.
The information is collected in accordance with the Act relating to the importation and exportation of goods (Norwegian Movement of Goods Act) § 2-3, which pertains to the obligation to notify and disclose information upon arrival at the destination within the customs area. The provision in the law applies to the operator of vessels and aircraft.
However, according to the Regulations concerning importation and exportation of goods (Movement of Goods Regulations) §§ 2-3-3 and 2-3-4, this obligation has been extended to also include the operator of motor vehicles and trains. Under these provisions, information about the means of transport, operator, and goods being carried as cargo can be collected.
In public consultation 2 a new provision is proposed in the regulations for the movement of goods (new § 2-3-5), which stipulates that the notification and disclosure obligation for arrivals must be submitted electronically to the Norwegian Customs for freight transports.
This concerns the responsibility between the driver and the submitter of the information. The driver is responsible for the digital fulfillment of the notification and disclosure obligation, but they can choose to use a customs representative if desired. The party submitting the information must ensure that the driver has information about what is being transported.
Submission of data
Information about the transport and consignment(s) must be submitted. Notification and disclosure of information data are sent before arrival in the customs area. The information requirements for vehicles have been under review in the public consultations part 2. The information requirements for other modes of transport were submitted for public consultation on November 13, 2023. For more details, refer to the consultation document part 2, chapter 5, and part 3.
Norwegian Customs proposes that the information requirements should be the same for the modes of transport: road vehicles and ferries, aircraft, and trains, as outlined in the proposal for the new Annex 5 to the Regulations on the Movement of Goods:
Actors
- Operator
- Carrier according to the freight agreement
- Customs representative
Transport
- Indicator(s) for means of transport
- Nationality of the means of transport
- Type of means of transport
- Mode of transport
- Transport equipment
Time and place
- Time of arrival
- Arrival customs office
Cargo
- Reference to the waybill
- Consignor according to the freight agreement
- Consignee according to the freight agreement
- Reference to declaration/transit
- Reference to EU export declaration
- General description
- Number of packages
- Gross weight
For further descriptions of the individual information elements, please refer to the technical description of the notification and disclosure of information solution on the Norwegian Customs website: https://toll.github.io/.
Note that the notification and disclosure of information requirements for vessels will be somewhat different from other modes of transport because the obligation will still be fulfilled through Safe Sea Net, so there will be no changes to the current disclosure requirements for vessels.
In addition, the declarant (usually the one receiving the goods) must submit a declaration in the TVINN system, to the Digitoll clearance unit, for goods subject to declaration requirements. There are no changes in the information requirements for the declaration, but there will be a change in the timing of when the declaration must be submitted. Starting from September 1, 2026, the declaration must be submitted before or at the latest upon arrival at the border, and there will also be a declaration requirement for the use of the customs procedure warehouse release.
In cases where there are multiple consignments on the same transport that need to be reported by different actors, the submitter of the transport will include a reference number for each consignment. Those submitting consignments will use the same reference number in their notifications so that all consignments are linked to the transport.
For a complete list of what needs to be submitted, refer to the technical information.
Public consultation 3 can be found here: Proposed changes to the regulations on the movement of goods regarding information requirements in digital notification and disclosure of information obligations for transport by vessel, aircraft, and train - Norwegian Customs
If discrepancies are discovered during unloading, the party responsible for the declaration is responsible for changing the declaration or recalculating. This can be done by others on behalf of the declarant. Recalculation is carried out through TVINN in the usual manner.
When recalculating, the following procedure should be followed: Electronic Recalculation in TVINN (In Norwegian).
When submitting an electronic application for a change, this is done by completing a full declaration for the procedure immediate release import as it should have been filled out at the initial declaration.
A comprehensive description of customs procedures, when they can be used, and the relationship between them, including questions related to unloading and handling of deviations or excess, can be found in the appendix to consultation document 2, chapter 5 (In Norwegian).
A transport that includes both digitally declared VOEC consignments and other consignments not reported digitally must stop at the customs station, even if it receives a green light. In this case, the driver must inform that they have both digitally declared and non-digitally declared consignments. The VOEC consignments will be cleared digitally, while the other consignments will be processed in the usual manner. For this to work in practice, it is crucial that those responsible for such transports take significant responsibility for informing the driver.
Goods transported between the Norwegian continental shelf and mainland Norway are subject to significant simplifications in the declaration obligation.
A proforma invoice can be used in certain cases.
In special cases, the customs authorities may grant permission for the deferred determination of the customs value, or for a portion of the customs value to be declared later. There are strict requirements associated with such deferral. The current regulations are proposed to be continued in the new Norwegian Movement of Goods Act.
These are two different obligations. The responsibility for the information provided in the declaration lies with the declarant. A declarant is the one who submits a declaration in their own name or on behalf of someone else. The declarant is typically the one who will receive the goods in Norway. The responsibility for the information provided in the notification and disclosure of information obligation lies with the operator of the transport vehicle. Both the declarant obligation and the notification and disclosure of information obligation can be fulfilled by an agent (customs representative) on behalf of the declarant and the operator, respectively.
These obligations are interdependent. Both the declaration and the operator’s notification of arrival must be submitted before or at the latest upon border crossing. It is advisable to submit the information as early as possible. This increases the likelihood that Norwegian Customs can process the information before arrival, reducing waiting time at the customs office.
There is no obligation to submit any supporting documentation before or at the latest upon arrival at the border. However, Norwegian Customs may have a need to review various supporting documents to verify the accuracy of the information in the declaration. It may, therefore, be advisable to submit essential supporting documentation, such as permits and invoices, well before the transport arrives at the border.
Invoices for declaration and other supporting documentation can be sent via a separate API before border crossing if the transport is using the Digitoll solution. The responsibility for submitting the invoice lies with the declarant, but carriers, forwarders, or others can submit it on behalf of the declarant through the API for road vehicles (toll.github.io).
Troubleshooting
You can correct previously submitted information up until arrival at the border by sending us a new version of the notification.
If the information is submitted simultaneously with the arrival of the means of transport at the border, the transport may receive a "red light," and will have to wait for Norwegian Customs to complete the declaration and assess the risk before proceeding.
First, ensure that you can submit via the new interface and that the information you are submitting is correct. If you still cannot submit data, it may be due to issues with our services or the sender's own systems.
Check the operational status here, and if needed, contact our contact center, which will assist you with technical information. Contact us - Norwegian Customs.
The rule is that everyone is required to submit information before or at the latest when arriving at the border to gain entry. Norwegian Customs will assess how to handle the error on a case-by-case basis. Please be aware that errors can result in the transport not being permitted to enter until the error is corrected. For less serious errors that do not affect the basis for taxes, restrictions, or the choice of procedure, we will, in an initial phase, contact the sender of the information and point out the error.
The transport will still be allowed to enter despite the error. If the error is repeated, the transport will not be permitted to enter until the correct information is resubmitted. This approach means that we will actively provide guidance in the initial phase, making it easy to get things right.
The general rule is that all information must be provided and is accurate for the transport to be granted permission for entry. If businesses are aware that some information is missing, the customs warehousing procedure warehouse release should be considered.
If errors are nevertheless identified at the border, the rule is that the means of transport must wait until the error is corrected before being granted entry. For less serious errors that do not affect the tax base or the choice of customs procedure, Norwegian Customs can in an initial phase, contact the submitter of the information and point out the error.
Norwegian Customs can assess whether the transport can still be allowed entry despite the error. If the error repeats, the transport will not be granted entry until correct information is resubmitted. This approach means that in the initial phase, we will actively provide guidance to make it easy to do things correctly.
We are entering a transitional period with significant changes for both Norwegian Customs and businesses. Initially, we will aim to provide guidance. If errors are discovered before arrival, the sender will be contacted with the aim of correcting the error before the transport arrives. If the same error is repeated many times, it may have consequences.
If there is a customs seal, it should be cut at the destination of the transit.
Cutting a customs seal must be done by customs personnel. In public consultation part 4, we will propose that authorized recipients should also be allowed to cut customs seals.
We recommend that businesses do not mention company seals in the transit documents, as this would require the transport to stop and Norwegian Customs to cut the seal.
Customs Norway contact information
The Ørje and Svinesund customs offices are open 24/7, and you can contact our contact center by sending an inquiry through the Toll.no website. You can also call (+47) 22860312
If you have questions for Norwegian Customs, our contact center will assist you. You can contact them by sending an inquiry through the Toll.no website. You can also send an email to [email protected] or call 22 86 03 12 on weekdays between 08:00 and 15:30.
For system providers and businesses who have not yet connected to Digitoll, you can send an email to [email protected] for questions related to Digitoll.
Yes, Norwegian Customs will provide information materials, e-learning, webinars, and guidance for Digitoll on the Toll.no website. You can find recordings of webinars here and e-learning courses in Digitoll here (in Norwegian).
Entry Summary Declaration – Import Control System 2 (ICS2)
Only businesses and individuals that exchange electronic information directly with the customs authorities in the EU need to have an EORI number as an identification number. When it comes to ICS2, it is the carrier that is primarily responsible for advance notifications. So, if you are not planning to send messages directly to the EU, it will not be necessary for you to obtain an EORI number. There is also no mandatory information related to the consignee/sender in the advance notifications submitted to the EU. If you are unsure, you can contact the parties you work with in shipping and logistics to inquire if there are any specific actions you need to take, or if they handle this aspect.
The Customs has an interface with the EU's Automatic Export System (AES) to enable automatic processing of all exports, regardless of which EU country they originate from. A prerequisite for being able to automatically process exports in Digitoll, is that the sender of the notification of transport has provided a valid EORI number for the carrier. In Digitoll, we will still accept the notification of transport even if the organization number is not a valid EORI number, but it is important to be aware that the transport will receive a red light if it carries goods subject to AES export.
In principle, it is the carrier of the goods who is obligated to provide advance notifications. However, since carriers do not always have all the required details for advance notification, ground handlers, forwarders, or importers can submit advance notices on behalf of the carrier.
The security zone is comprised of the customs territories of EU member states, Norway, Switzerland and Northern Ireland.
All shipments from third countries to/from the security zone must be pre-notified, including consignments in transit. Consignments intended for export to third countries (exported from Norway) must be pre-notified in the NCTS system. The same applies to import, but ICS2 will gradually take over as various means of transport are phased into ICS2.
Several different notifications need to be submitted. Information about these various messages is described in the "ICS2 Common Functional System Specification," which you can find on the EU's public pages: ICS2 Phase 2.
For air freight, the pre-loading notification before must be submitted before the goods are loaded on board the aircraft in the country of dispatch. Pre-arrival notification for air shipments should be sent 4 hours before arrival in the security zone. If the flight time is less than 4 hours, the advance notification should be sent at the time of departure in the country of dispatch.
At toll.no there is a description on how to get started with Digital collaboration. Step 1-5. Get started with Digitoll | Guide – Norwegian Customs
ENS stands for Entry Summary Declaration, which is the same as pre-notification for import.
EORI stands for Economic Operator Registration and Identification number. It is a business registration number in the EU, and anyone sending digital information to the EU must apply for an EORI number, preferably in the country where they have their primary connection. Norwegian economic operators, for example, can apply with the Swedish or Danish customs authorities. Learn more about EORI here.
Norway and the affected entities are obligated through the Security Agreement. The agreement is further regulated in Protocol 10 of the EEA Agreement, and the provisions on pre-notification are continued (phase 1) in the Regulation on the Movement of Goods (https://lovdata.no/forskrift/2022-10-27-1901):
- §§ 2-1-1 to 2-1-6: pre-notification on import
- §§ 5-1-1 to 5-1-6: pre-notification on export
- §§ 7-7-1 to 7-7-9: rules on authorization of enterprises
- Appendices 1 and 2 to the regulation: data-/opplysningskrav for forhåndsvarsel/minimumsdatasett.
- Acquire software to communicate with ICS2. This can be done by developing software yourself or by contacting a software provider for a ready-made solution.
- Apply for an EORI number.
- Register for two types of certificates to connect to ICS2: List of Trusted Lists, which is registered in UUM&DS, and Transport Layer Security to encrypt the HTTPS connection.
Arrival Notification is submitted by the transporter, ie carrier (airline) for airfreight.
To submit an Arrival Notification, you need to apply for an EORI number and register certificates and UUM&DS (see the question about EORI and UUM&DS).
There are two advance notifications: one before loading and one before arrival. The pre-loading notification is sent before loading to prevent the loading of goods that pose a threat to aviation safety.
The pre-arrival notification is sent before arrival and is intended to address national security concerns and prevent the entry of goods that could harm the environment and residents.
The EORI number is a unique identification number in the EU, assigned to an entity in an EU country. In Norway, Norwegian entities are referred to Sweden to obtain an EORI number if needed. The regulations for how EORI numbers are assigned and how they will be distributed between parent and subsidiary companies should be addressed by the relevant EU country. If the parent company is in Sweden, you should contact them. The Swedish Customs has some information on their website about branches of foreign companies (in both Swedish and English), see more here.
A product number consists of eight digits, where the first six digits are international, i.e., from the HS nomenclature. This means that the first six digits in a product number on a foreign invoice, should be identical to the first six digits in the Norwegian customs tariff. Based on the first six digits, for example, pants will be classified according to the material they are made of.
An arrival notification is a message submitted to specify the arrival location and time.
Digitoll for road and ferry
From November 18th, 2024, we have implemented a joint solution with Sweden, where the digital fulfillment of the notification and disclosure of information obligation in Norway also completes the arrival notification for exports, so that the border crossing is fully digital for both exports and imports.
We have established the integration to AES so that Digitoll is able to process all exports automatically, regardless of which EU country they originate from. This means that, for most transports, export clearance will not be a reason to have to stop at the border. Norwegian customs recommend that when using Digitoll the driver can document the export with a barcode, either digitally or physically. For all EU-exports that are not in Digitoll a physical document with a barcode is required.
Note that Swedish customs authorities, after receiving the arrival notification, may request a customs control, which will then be carried out by Norwegian customs.
A prerequisite for receiving the green light is that the sender of the transport notification in Digitoll has provided a valid EORI number for the carrier. In Digitoll, we will still accept the transport notification even if the organization number is not a valid EORI number, but in these cases the transport will receive a red light if it carries goods under AES export.
The sender must first contact their support to clarify where the error lies and resolve issues within their system. The submitter of the notification of consignment (if different from the one who submitted the notification of transport) must, among other things, provide the key (freight document information) so that the consignment is linked to the correct transport.
If the error is not resolved upon arrival at the border, the driver must contact the customs office for manual processing.
If you receive a red light, you should proceed to the customs office.
You must provide the registration number of the transport vehicle so that customs officials can identify the correct transport.
You should also proceed to the customs office if there is a need to correct inaccurate information. The same applies if the driver or passengers have private goods that need to be declared.
If notification and disclosure of information have been submitted digitally: The driver should present an ID, and the vehicle's registration number and nationality at the customs office. All the information is already reported there.
The driver must present documentation as they do today. Until 01.04.2025 all information flow is digitized, there will be a parallel process where both Digitoll and manual solution can be used.
There are no changed requirements for documentation in connection with Digitoll. Therefore, the driver must have the same freight documents as before.
Exiting the customs office on a red light means that the driver has violated the obligation to report upon arrival at the customs area (notification and disclosure of information). Passing a red light also constitutes a violation of the obligation to make goods available for inspection (presentation obligation). The same applies to customs offices using other border crossing solutions, such as a Digitoll service window in the customs office or self-service solutions (currently under testing).
Violating these obligations can result in the driver being issued a penalty fee. In severe cases, violation of the presentation obligation can also lead to criminal penalties, such as fines or imprisonment.
At Svinesund and Ørje, the red or green light will indicate whether the transport must stop (and visit the customs office) or can pass. At other customs offices without a barrier or traffic lights, the driver should approach the customs office until an automatic border crossing solution (using lights or other technology) is in place. However, since the data has already been processed, the time spent at the customs office will be shortened.
You can only cross the border during the customs office opening hours. However, we will process MO information and declarations based on the estimated arrival time and location, allowing us to provide guidance when the means of transport arrives during opening hours. Many customs offices have hours of operation beyond regular office hours. Svinesund and Ørje have 24/7 opening hours. For other customs offices, please find information at https://www.toll.no/en/about-norwegian-customs/contact-us/all-customs-offices/
The reporting obligation for the operator of a road transport is regulated in the Regulation on the Movement of Goods § 2-3-3, paragraphs one and six. The operator is obligated to arrive at the customs area via a staffed border customs office during opening hours. In § 2-3-4, paragraph one, it is generally regulated that when reporting arrival with means of transport other than vessels and aircraft, information must be provided showing the cargo of the means of transport, including information about goods that, without unloading, will follow the means of transport out of the customs area.
For a road transport, including a road transport with a ferry, the following information is required to fulfill the reporting and information obligation:
Norwegian Customs proposes that the information requirements should be the same for the modes of transport: road vehicles and ferries, aircraft, and trains, as outlined in the proposal for the new Annex 5 to the Regulations on the Movement of Goods:
Actors
Operator
Carrier according to the freight agreement
Customs representative
Transport
Indicator(s) for means of transport
Nationality of the means of transport
Type of means of transport
Mode of transport
Transport equipment
Time and place
Time of arrival
Arrival customs office
Cargo
Reference to the waybill
Consignor according to the freight agreement
Consignee according to the freight agreement
Reference to declaration/transit
Reference to EU export declaration
General description
Number of packages
Gross weight
For further descriptions of the individual information elements, please refer to the technical description of the notification and disclosure of information solution on the Norwegian Customs website: https://toll.github.io/api/mo-vei-EN.html
Digitoll for air
Submission and processing of collective customs clearances will, for the time being, proceed as they do today. Information about collective customs clearances is submitted to Treff before arrival, and the declarations are processed periodically afterward.
In the digital notification and disclosure of information system, such consignments should be reported by indicating the customs procedure collective release in the notification of consignment.
For goods require special permits, the customs authority's processing and document control will remain as before, but the difference will be that the processing occurs in advance and is associated with passing the border.
This means that consignments must wait for the document control (processing) to be completed before the goods can be released.
Any physical inspection will take place either in the inspection hall at the relevant landing site or at customs warehouses (considered case by case).
Expect longer processing times for these types of goods and submit declarations early.
The control location will still be determined in agreement with Norwegian Customs. There are no changes to the control location in connection with the introduction of Digitoll.
The notification obligation for arrival by air transport is regulated in the regulation on the Movement of Goods § 2-3-3, paragraphs three, four, five and seven. The operator of an aircraft arriving at an airport with international status is obligated to report the arrival to the Norwegian Customs as soon as possible according to paragraph four. Aircraft at an international airport in regular route traffic can fulfill the notification obligation by their route information according to paragraph five.
The disclosure of information obligation follows from the Movement of Goods Act § 2-3 paragraph 1, regarding the obligation to provide information about the transport, its crew, and goods that are brought as cargo. In practice the disclosure of information obligation is currently fulfilled by submitting digital information about the consignments through Norwegian Customs system for post and courier shipments (Treff), or Norwegian Customs direct access to airport agent systems at the international airports.
Except for the flight number (route number), information about the means of transport is not currently provided for air transport. Information about the driver or crew is also not provided.
Norwegian Customs proposes that the same information requirements should apply to air transport as for road transport concerning time, place, and cargo. To link information about goods to the means of transport, there is a need to identify each aircraft. For the identification of the means of transport, it is proposed to request either the route number or the aircraft's registration combined with the scheduled arrival time of the means of transport.
For air transport, the following information is required to fulfill the notification and disclosure of information obligation:
Actors
- Operator
- Carrier according to the freight agreement
- Customs representative
Transport
- Indicator(s) for means of transport
- Nationality of the means of transport
- Type of means of transport
- Mode of transport
- Transport equipment
Time and place
- Time of arrival
- Arrival customs office
Cargo
- Reference to the waybill
- Consignor according to the freight agreement
- Consignee according to the freight agreement
- Reference to declaration/transit
- Reference to EU export declaration
- General description
- Number of packages
- Gross weight
For further descriptions of the individual information elements, please refer to the technical description of the notification and disclosure of information solution on the Norwegian Customs website: https://toll.github.io/api/mo-fly-EN.html
Digitoll for Sea
The change introduced from February 1, 2024, was the possibility to submit declarations up to five days before arrival at customs unit 441002. However, this is not a requirement until September 1, 2026. You should do the same as before, except that the declaration must be submitted no later than upon arrival in Norway if you want to use Digitoll.
So, you should not submit separate MO information, only use SSNN and TVINN as today.
Advance notification for goods transported by vessels from third countries to the security zone changes from notification in NCTS to ICS2. Carriers must be ready to notify in ICS2 from June 3 unless an extension has been applied for.
You must agree with the carrier on who sends what messages, but in this case, it sounds like it may be appropriate for them to send in transport, and for you to send in messages for the main shipment (Master) and shipment (House). All messages and declarations must be submitted and linked together before border crossing. When using Digitoll, the declarations should be sent to customs unit 441002.
In 2019, the EU adopted Regulation 2019/1239 of June 20, 2019 - the European Maritime Single Window environment (EMSWe). The regulation concerns the establishment of a European platform for reporting from ships and the repeal of the existing Directive 2010/65/EU. The purpose of the EMSWe regulation is to establish harmonized rules for reporting information required in connection with the arrival and departure of vessels from ports. EMSWe is the legal and technical framework for the electronic transfer of reporting information at port calls in the EU. This is achieved through a network of National Single Windows (NSW) with a European harmonized interface, as well as the use of a common European machine-to-machine interface program package.
The new requirements in the EMSWe regulation mean that SSNN must be further developed by the Norwegian Coastal Administration to meet the new requirements, including the data element requirements that will apply under the new regulation. There will be common access control based on EORI number (Economic Operators Registration and Identification number), a greater degree of reuse of reported information, and a uniform workflow. The EORI number is a mandatory identifier for businesses providing information to the customs authorities in EU member states. This will contribute to administrative simplification for vessels sailing between countries in the union. It is therefore expected that the regulation will help reduce the administrative burdens on maritime transport.
The EMSWe regulation has been incorporated into the EEA Agreement and applies from August 15, 2025. The regulation was incorporated into the EEA Agreement with some minor exceptions due to Norway not being a member of the Customs Union.
It is currently uncertain what consequences the regulation will have for users when SSNN is changed in 2025. Norwegian Customs will assess the significance of the regulation for the reporting and information obligation for vessels at a later date, including its implications in relation to the security agreement.
The notification and disclosure of information obligation for vessels under the Movement of Goods Act § 2-3 is fulfilled through the Norwegian Coastal Administration's reporting system for port calls. SafeSeaNet Norway (SSNN) is a national Single Window system used as the reporting channel for all Norwegian public entities imposing reporting obligations on vessels.
The information can be summarized as details about the vessel (name, call sign, and IMO number), departure and arrival ports with estimated times for departure and arrival, information about passengers and crew, as well as cargo and provisions. Additionally, information about the captain's name is provided.
Details about the cargo can be given by attaching a cargo manifest or providing a textual description of the goods.
It has been decided that SafeSeaNet Norway (SSNN) will continue to be used for the digital fulfillment of notification and disclosure of information obligations for vessels in the future. Currently, Norwegian Customs assessment is that the notification and disclosure of information obligations for transport by vessel are sufficiently regulated in the regulation on the Movement of Goods §§ 2-3-1 and 2-3-2. Therefore, no changes are proposed to the information required for vessel transport. The requirement for digital fulfillment of notification and disclosure of information obligations will not result in changes to how businesses submit information. The following forms are submitted in SSNN based on the Goods Traffic Regulation. The content of the forms is determined according to the Convention on Facilitation of International Maritime Traffic (FAL), 1965:
FAL Form
Designation
Legal basis
Pre-notification
RD-0040 § 2-3-2
General declaration (FAL form 1)
RD-0043 § 2-3-2
Cargo declaration (FAL form 2)
RD-0042 § 2-3-2
Ship's Stores Declaration (FAL form 3)
RD-0041 § 2-3-2
Crew's Effects Declaration (FAL form 4)
RD-0044 § 2-3-2
Crew list (FAL form 5) § 8-8-1
Passenger list (FAL form 6) § 8-8-1
Dangerous Goods Manifest (FAL form 7)
n/a
We would like to point out that trailers and similar items transported without a towing vehicle (løstraller) on ferries are subject to the regulations for vessels.
Norwegian Customs will assess how information delivery related to the notification and disclosure of information obligation for vessels will take place in the future, in light of the new EMSWe regulation from the EU and future changes in a new SSNN.
Digitoll for Rail
For rail, the notification and disclosure of information obligation must be fulfilled before arrival at the planned freight terminal in Norway. To automatically register train movements and monitor when trains arrive, Norwegian Customs plans to retrieve data from Bane NOR's real-time system.
The data used in connection with the notification and disclosure of information obligation include train number, planned arrival (date and time), and station code. Based on Bane NOR's real-time information, all consignments associated with a transport will be automatically presented, and a routing signal will be made available for each. For consignments with a green routing signal, the declaration in TVINN will be automatically updated and closed. The goods will be released for the selected customs procedure (i.e. immediate release import or warehouse release).
There are no events related to the actual border crossing.
Swedish authorities require that goods loaded onto trains in Sweden and destined for Norway must be under transit going out of Sweden. Upon arrival at the destination in Norway, the transit is concluded, and transitions to the selected customs procedure in the customs declaration. The requirement for transit applies regardless of the customs procedure chosen (specified in the declaration) upon the conclusion of transit. This means that transit must be used even when utilizing the customs procedure for warehouse release.
The notification obligation for the operator of a rail transport is regulated in the Regulation on the Movement of Goods § 2-3-3, second and fifth paragraphs. The operator of a rail transport is obligated to report the arrival to the Norwegian Customs as soon as possible, if the transport is carrying goods that must be presented under § 2-4 of the Regulation on the Movement of Goods. The notification obligation can be fulfilled by a fixed timetable or by providing advance notice, according to the fifth paragraph.
The disclosure of information obligation for rail is regulated in the same way as for motor vehicles in the Regulation on the Movement of Goods § 2-3-4, see above regarding motor vehicles.
Norwegian Customs proposal
In public consultation 2, the Norwegian Customs stated that "[i]t is assumed that information about time, place, and cargo will be the same upon arrival by train as for motor vehicles. For information about the means of transport itself, Norwegian Customs will consider which identification number should be provided."
Our assessment is that the same information requirements should apply to trains as for motor vehicles regarding goods and the time and place of arrival.
To identify each train in the notification and disclosure of information system, it is proposed to request the route number (train number) combined with the scheduled arrival time of the means of transport.
In public consultation 2 Norwegian Customs also mentioned that for train transport we would return to the consideration of whether information about the driver and crew should be provided.
As described above, the driver is responsible for fulfilling the reporting and information obligation regardless of the mode of transport, and the authority to request information about the operator will apply to all modes of transport. Norwegian Customs must know both who is submitting the information and who is responsible for the submission.
For further descriptions of the individual information elements, please refer to the technical description of the notification and disclosure of information solution on the Norwegian Customs website: https://toll.github.io/api/mo-jernbane-EN.html
Updated: 13/03/2025